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Overall Satisfaction Survey

Iron Cross Overall Experience Survey

How are we doing?

We want Iron Cross to be a place your family loves being part of. Your feedback helps us celebrate what's working, spot where we can improve, and continue creating an awesome experience for our athletes and families.

It only takes about 2 minutes!

❤️ Iron Cross Overall Experience Survey
How are we doing? Your feedback helps us celebrate what's working, spot where we can improve, and continue creating an awesome experience for our athletes and families.
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Overall, how satisfied are you with your experience at Iron Cross Gymnastics? (How Many Stars?)*

Choose
⭐️ (not satisfied)
⭐️⭐️
⭐️⭐️⭐️
⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️ (extremely satisfied)
Clear selection

How does your child feel about coming to Iron Cross?*

Clear selection

Which Iron Cross program(s) has your family participated in?*

Clear selection

How likely are you to recommend Iron Cross to another family?*

Clear selection

What do you love most about Iron Cross?*

Clear selection

Would you like someone from our team to follow up with you?*

Clear selection

If yes, please leave us your name, number, & email

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Trial Survey
Iron Cross Trial Class Experience Survey

How Was Your First Visit?

We hope you and your child had an awesome first experience at Iron Cross! We'd love to hear how your trial class went. Your feedback helps us make sure every new family feels welcomed, informed, and excited to be here.

This survey should take less than 2 minutes.

❤️ Iron Cross Trial Class Experience Survey
How Was Your First Visit?

Parent/Guardian Name*

Child’s Name*

What program did your child attend a trial class for?*

Choose
Gymnastics
Tumbling
Dance
Karate
Music

Date of Trial class*

Did you feel welcomed when you arrived for your trial class?*

Did your child's coach introduce themselves to you and your child before class?*

Before class began, did the coach help you and your child know what to expect?*

How welcomed and comfortable did your child's coach make your family feel? (How many stars?)*

Choose
⭐️ (Not welcomed & comfortable)
⭐️⭐️
⭐️⭐️⭐️
⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️ (Extremely welcomed & comfortable)

Did your child's coach check in with you after class about how your child's first day went?*

After the trial, did a team member offer to help you with enrollment or answer questions about next steps?*

Overall, how would you rate your family's trial class experience? (How many Stars?)*

Choose
⭐️ (lowest rating)
⭐️⭐️
⭐️⭐️⭐️
⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️ (highest rating)

How did your child feel about their trial class?*

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